TravelDesk is an agency specialized inbusiness travel, marine travel, and events.
IATA licensed travel agency
Our extensive experience allows us to contribute to improved productivity and the achievement of corporate goals by providing our clients with the most effective strategies to optimize staff travel and organize successful events.
As the exclusive partner for Italy of GlobalStar Travel Management, one of the largest business travel and event agency networks in the world, we offer additional benefits, including the best available market rates, a global network of partners and suppliers, and advanced technological solutions, ensuring increasingly higher service standards.
Our
core business
Our daily efforts are structured into two key areas:
- Organization and optimization of travel: detailed planning focused on efficiency, cost savings, and compliance with corporate policies.
- Event planning and management: from concept to execution, overseeing creativity, logistics, and communication.
Our
added value
Our team is composed of travel agents and event managers who fully understand client needs, offering high-level, tailor-made services. Each client is supported by a dedicated account manager whose proactive approach and expertise enable them to anticipate needs before they arise and to act swiftly in emergencies with problem-solving skills and creativity.
Responsibility and teamwork are embodied in a code of ethics based on fairness and attentiveness towards both clients and collaborators.
Our
pillars
Our daily work is based on five fundamental pillars:
- Experience and expertise.
We provide tailored services aligned with corporate policies and client requirements.
- Presence and listening.
We ensure constant availability and active listening, offering 24/7 assistance and immediate solutions.
- Management and technology.
We invest in business intelligence systems and cutting-edge technologies to simplify, optimize, and personalize processes and experiences.
- Planning and balance.
Whether it's for travel or events, we always strive for the right balance between quality and cost savings.
- Reliability and durability.
We establish professional relationships based on credibility and trust.
Our story
Founded in 1991 in Genoa, Italy, as a privately owned and family-run business travel agency, TravelDesk has grown steadily, specializing in marine travel and later expanding into corporate events.
Today, we boast a team of over 25 professionals, numerous external collaborators, and a solid network of trusted partners. Since 2023, we have become part of GlobalStar Travel Management, one of the world’s leading corporate travel and event agency networks, serving as the exclusive representative for Italy. In 2024, we opened a branch in Milan to better serve our clients.
We now operate in four business areas (Corporate Travel, Marine Travel, MICE, and Leisure) and serve over 500 corporate clients, including Italian and multinational companies from various industries.
In 2025, TravelDesk became part of ESA Group, the leading independent Italian company in the ship management sector, with a presence in four countries (Italy, Malta, Romania, and the Philippines) and 19 companies. This integration further strengthened our solidity and operational capacity, creating synergies with Fieschi Travel – another company within the Group – and giving rise to one of the main Italian players in business travel and corporate events, with an annual turnover in business travel alone exceeding €35 million and a portfolio of over 650 corporate clients.
ISO 9001:2015
Quality Management System Certificate
The quality management system of our business travel agency has been certified in accordance with ISO 9001:2015 standards for:
- Provision of catalog and customized travel agency services
- Provision of travel and transfer services for companies
- Management of event organization
The attainment of ISO 9001 certification represents a commitment to our clients and the market to maintain compliance with the requirements of the reference standard.
Our valued clients
Client testimonials
Social responsibility
Commitment to the environment
Environmental protection and sensitivity to renewable energy are fundamental elements of our corporate policy and our research and development strategy.
Our commitment to environmental protection is reflected in three areas of active intervention:
- Supplier selection for sustainable travel and events: we design corporate travel and events sustainably, carefully selecting our suppliers to minimize emissions.
- CO2 emissioni calculation: we use our business intelligence platform to provide our clients with a detailed and accurate calculation of the carbon dioxide emissions generated during their corporate travels.
- Emissions offsetting program: in collaboration with a specialized partner, we implement an emissions offsetting program for our corporate clients, a concrete measure to mitigate environmental impact.
Social committment
For several years, TravelDesk has been supporting AfricaOn, a non-profit organization, by funding some of the projects the association is engaged in across Mozambique, Tanzania, and Ivory Coast, in collaboration with local organizations.
Founded in 2006, AfricaOn implements projects aimed at supporting the most vulnerable, abandoned, and orphaned children, ensuring them a dignified childhood, the right to food, education, healthcare, play, and the opportunity for a future.